COVID Program Guidelines: What to expect when taking a program at the YMCA 

1. Upon arriving at the YMCA, please enter through the appropriate program door: 

             *Aquatic Center: Enter by the side door next to the garage door.  

             *Group Exercise and Gymnastics: Enter by the door next to the childcare entrance.  

*Fitness Center, Track and Gym: Enter by the main doors into the lobby.  

2. All members entering the building must wear a mask (children 3 and up). 
3. All members entering the building are required to have their temperature checked and will be asked requisite COVID screening questions. 
4. All members MUST show up 5 minutes prior to class. There will be NO late entries unless cleared by a director and then arrivals must enter by the main entrance. 
5. Only one adult per child can watch/participate in a class when allowed. All spectators must wear a mask and sit 6 feet apart in the designated areas.  
6. All members will be asked to wash their hands prior to class and again before leaving. Depending on the class, participants may be asked to use hand sanitizer before using certain equipment. 

Those wishing to switch classes/programs prior to the registration closure date may do so at the Y Welcome Center. After a session has begun only directors may process class moves. If for any reason a program is not suitable please see your instructor or program director. The participant is responsible for any fee difference between programs and this must be paid at the time of the class switch.

If after paying for a program you decide to withdraw your enrollment before the start of the second week of the program you will be issued a system credit to only be used as credit towards another program at the Y. If you have attended the first class your credit will be prorated accordingly. The exceptions to this policy would be injury, illness or COVID isolation that kept you from participating, and those individuals should consult the program Director and may be eligible for a refund. A doctor’s note will be required.

If the Y cancels a program after you register you are entitled to the choice of a system credit or refund.

If the Y cancels an individual class, no refunds or credits will be issued for that class. Every effort will be made by the program director to schedule a makeup class. Please be aware that make up classes may not be scheduled on the same day or time as your original class.

Children under 11 must be dropped off and picked up by an adult from class at the designated beginning and end time. We value this time to communicate with our Y families and continuous supervision provides the safest possible environment for your child. Please be on time for programs to ensure your child has the proper warm-up to prevent injury and/or instructions to complete the day’s objectives.

Parents are always welcome to observe their children in programs and encouraged to communicate with Y staff at the beginnings and ends of classes. We discourage “coaching” from the sidelines, as such behavior can be distracting to both your child’s and other participants’ learning. If you have concerns or comments that warrant additional time please make an appointment to speak with the program director.